Product & UX leadership since 2012
Charlotte, NC
RoleLead Product Manager
Order Management application that replaced legacy OMS systems deployed to 400k Associates across 1750+ stores, 50 XDTs and 3 Contact Centers
RoleDirector of Product & UX
A new $99 annual home maintenance subscription connecting Lowe’s digital and in-home services, launched across 85 pilot stores initially and then scaling nationally to simplify routine home care and build an ongoing customer relationship while opening up new opportunities for the business
